The series is an excellent insight into the challenges that were faced by the India Post project team and what it did to reinvent itself to keep the organization relevant in a world of e-banking and e-commerce. It contains many interesting anecdotes by Ganesh Sawaleshwarkar about the manner in which the project team tackled different kinds of obstacles during the course of revamping and reinventing the 160 year old organization.
Efficient project implementation plan helped India Post stay relevant in a world of e-banking and e-commerce
India Post, more than 160 years old organization, reinvents in the digital world
The revamped IT-enabled services has been designed in a way to benefit the people, the government and the Department of Posts (DoP) as a whole.
Given the scale, and number of stakeholders in the project, co-ordination between vendors/partners was the biggest challenge. Integrating various systems at technical and project level was a huge task for the government organization in this project.
The key for vendors working on projects with government organizations is creating an effective knowledge transfer system.
With SAP implementation, India Post was one of the largest change management project.
In India Post project - Treating employees as important stakeholders was the key to getting their co-operation and involvement, necessary for project success.
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