Dharam Singh, PgMP, PfMP, PMP, PMI-RMP, PMI-ACP, PMI-PBA, ITIL, PRINCE2
CEO, vCare Project Management LLC
The COVID-19 pandemic has pulled organizations into uncertainty, thereby impacting their customer base and marketshare. Organizations around the world are facing enormous challenges, such as economic downturn fueled by a huge drop in demand, the need to follow new regulatory guidelines, supply-side collapse, and staffing nightmares. Organizations need to work on survival techniques and be prepared for the post-pandemic world.
The pandemic has made long-term thinking difficult but important. While inaction is risky during a crisis, an unsound, knee-jerk action may cause further damage. As the pandemic rages on, portfolio/program offices need to respond to the new reality of work from home. An organization falters mostly because of a lack of adaptability and ineffective strategies for scaling business. Agile ways of working are the need of the hour for both small and large organizations. They need to revisit their ways of working to adapt to the new environment.
Organizations also need to find the best fit between their changing goals and managing teams for success. It is important to revamp the standards followed, tools and techniques used, metrics analyzed, and managers’ decision-making processes. Organizations must place more emphasis on the 3Cs – collaboration, communication, and competencies.”People agility” should be given more importance than business agility.