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PMP Lecture Series At Robert Bosch

PMI volunteers behind the lecture series at Robert Bosch in Bengaluru
Robert Bosch Engineering and Business Solutions hosted a series of lectures as part of a program to prepare the company's Project Management Professional (PMP)® certification aspirants for their upcoming examination. This four-day program was kicked off on 11 April at the company's Bengaluru center and was conducted by project management practitioners from various disciplines and industries. The lectures were scheduled over four days from 18 April to 9 May.

As many as 180 project managers took part in it, including those who joined in through Skype from another Bengaluru location and Coimbatore.

In his keynote address, Vadiraj Krishnamurthy, vice president at Robert Bosch, said the business environment in the company is changing as it moves into the space of Internet of Things. It has ushered in changes in business models due to trends in the mobility sector, the VUCA (volatility, uncertainty, complexity and ambiguity) world, and significant increase in complexity in both technical and social systems. He also explained the changes the company is going through with respect to agile transformation and practices, an agile mindset, technical and product knowledge, and stressed on the necessity of collaboration between project managers, and the need for business clarity from senior managers.

Vijay K Paul, past president, PMI Bangalore India Chapter was invited to share his views on the need for project management for business success. He spoke about the evolution of project management methodologies, opportunities in project management, and the skills and competencies required. He also gave an introduction to PMI and PMI Bangalore India Chapter, chapter initiatives, and contributions.


A section of the audience at a lecture
Dr. Kamala Sharma, project manager, Shell India Markets Pvt. Ltd., provided an introduction to PMI's A Guide to the Project Management Body of Knowledge (PMBOK® Guide), explaining the project management framework and processes in a simple and effective way. The other PMI representatives who attended the kickoff were Shine Sahadevan, head of organization markets, PMI India; Praveen Jangira, vice president - technology, PMI Bangalore India Chapter; and Ranganatham G V, program manager, PMI Bangalore India Chapter.

The volunteers who lent their support for the kickoff were Vanishree T J, Chandra Sekaran Narayanan, Srikantaswamy Bisilavaadi, Smitha Srinivas, and Manjunatha B V. The lecture series was handled by volunteers from Robert Bosch - Padmaja Yedida, Raghavendra Muliya, Heddoori Manjunath Ishwar, Sreekala Sunder Rajan, Maheshwari Panka, Reena John, and Sathish Kumar C. The PMI Champion volunteers were Ananth HV, Magna Infotech; Anand Lokhande, Shell India Markets Pvt. Ltd.; Raghudeep Madineni, Cyient; and Prasann Patil, Dell EMC.



Certification Program For SAIL



Project executives from SAIL, along with the trainers, at the certification program
In view of the recent experience of project execution in Steel Authority of India Ltd. (SAIL), the organization felt the need to train and expose its executives associated with projects to modern concepts and practices in project management through professional certification, so that they are able to handle future projects in SAIL more effectively.

This certification program, held during 8-12 May, was managed by Management Training Institute (MTI). MTI is an apex training facility based in Ranchi, that imparts training to SAIL employees across its plants and units. Twenty-three project executives nominated by senior executives from seven locations (which comprised four plants and three corporate divisions), attended the training program.

The L&T Institute of Project Management, Vadodara, which is a Registered Education Provider (R.E.P.) of PMI India, conducted the training. Karthik K. Ramamurthy, PMP, former president, PMI Chennai Chapter, provided faculty support. Raj Kalady, managing director, PMI India, addressed the participants through a live video link on the value of PMI certification and best practices to improve project outcomes. The trainees learned about the Knowledge Areas identified in the PMBOK® Guide. Once a Knowledge Area was covered, there was an interactive session to discuss possible questions and find the "best choice" answers. The trainers also discussed the critical concepts for the PMP® examination and useful tips for taking the examination.



'Unconference' At Thomson Reuters



Leaders from Thomson Reuters at the panel discussion
PMI India and the project management community at Thomson Reuters organized the fifth annual Project Management Unconference in Bengaluru in June. Around 120 delegates, including Thomson Reuters employees, customers, and partners, and PMI guests, attended the event.

Unlike in a traditional conference where the flow of information is mostly one way, an 'unconference' follows a format in which delegates actively participate in the sessions. The sessions promote the collaborative spirit among the participants and encourage knowledge exchange.

The theme for this unconference was "Leveraging project management to transform customer experience." It relates to envisioning the application of project management principles to bring about a positive customer experience. The event aimed at fostering awareness and providing a forum to discuss project management techniques and methodologies that can be leveraged to bring about this transformation.

'UNCONFERENCE' AT THOMSON REUTERS There were two sessions of World Cafe - a simple, effective, and flexible format modelled after a coffee shop experience that facilitates the exchange of dialogues in a large group by breaking it into small groups. Each session started with a question crafted around the theme, and the groups were invited to discuss and share their insights with the larger audience. The premise of this format is that the wisdom emanating from a group is higher than the sum of the wisdom of the individuals in the group. The first session was around evolving markets driven by changes in technology, regulation and external, macro factors. How can long-standing product and service organizations with rich legacies handle this challenge and maximize opportunities?

The second session was around customer touch-points and the challenges of maintaining customer satisfaction over the course of the customer journey from on-boarding to final billing. How can organizations ensure that there are no broken service delivery chains and that end-to-end customer satisfaction is achieved?

Some of the takeaways from the first session were: Don't get complacent about competition; don't get bogged down by complex internal processes; empower the project team to deliver on customer requirements; invest in innovation; and don't resist change.

Some the takeaways from the second session were: Start early involvement with the sales teams to ensure deliverable scope and timelines; empathize with customer needs; and invest in building and supporting self-service modules for customers.


Basu Dutta addressing the delegates
There were three keynote speakers and four short talks. Basu Dutta, management consultant and transformation leader, PMI Bangalore Chapter spoke about benefit realization and its relevance in the customer experience transformation journey.

Leaders from Thomson Reuters took part in a panel discussion. The panelists were Karen McNulty, head, customer proposition program management office, the sponsor for the event, who had flown down from Switzerland; Ilango Periannan, Head, EBO-OTC Operations Center; and Mohan Patnaik, Global Head - Operation Centers & RMO.

The event was a success thanks to the time and effort of a team of volunteers comprising Manish Sadashiv, Ramya Ramachandra (committee chair), Ranjani Balasunder, Gayathri Krishnan, Aparna Kishore, Kariappa Mekerira, and Chaithra Chikkegowda. Jacob Varghese and Shine Sahadevan from PMI India supported the team and provided the delegates updates about PMI, and responded to their queries.

(Aparna Kishore, a volunteer from Thomson Reuters, contributed this article.)


It is a full house as around 120 delegates take part in the 'unconference'


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