Mr. Sridhar points out that the Tier IV-certified infrastructure at CtrlS powers the mission-critical IT infrastructure of reputed companies and ensures seamless availability of their applications. For instance, bignames in the Indian corporate world run their data centers under the CtrlS roof. They include India’s largest bank, Bajaj Allianz, IOB, NTPC, Spicejet, Sahara Group, Gati, etc. “Typically, large enterprises tend to have their managerial staff in the same space to monitor the operations,” adds Mr. Sridhar.
In the case of Sify, Mr. Pereira adds that project management-prompted forward planning has been extremely beneficial as a whole. “Learnings on various milestones, constraints, risks and their mitigation plans are captured in a knowledge base, which is used as ready reference for future delivery of projects. This has resulted in effi cient and timeframe-bound delivery of projects with costs lower than the budgets,” he says.
It isn’t that challenges don’t exist in this domain. “Maturity of various stake holders in understanding the finer aspects of the delivery is the key challenge, as we deliver service to a varied spectrum of customers with varying maturity in IT. The same applies to external stake holders like vendors and service providers,” points out Mr. Pereira.
In this aspect, Mr. Sridhar believes that forward planning in terms of getting raw data, ensuring availability of data for future projects and the like would help a lot.