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Enlisting Stakeholder Engagement for Successful Project Delivery - The Case of Jalswarajya Project
Part A - The Stakeholders and Project Management
Part B - Capacity Building and Innovation Initiatives by Stakeholders in Jalswarajya



Authored by Dr. Mona. N. Shah, National Institute of Construction Management and Research, Pune & co-authored by Dr. Gangadhar Mahesh, National Institute of Technology, Karnataka, Surathkal View Author(s) Info

Brief Information:
The Jalswarajya project launched in 2003 was the result of a Maharashtra government resolution to improve water management in rural areas through a community-driven approach. The objectives were:

• Improve rural households’ access to sustainable drinking water supply and sanitation services

• Institutionalize decentralization of rural water supply and sanitation service delivery to rural local governments and communities

After the success of the pilot project in three districts, the Jalswarajya project was launched in 26 districts of Maharashtra. The project was designed to benefit about 7.5 million rural inhabitants, raising the number of beneficiaries to about 10 million at the end of the project period.

Being a socially relevant project focused on the rural millennia the main challenge was to achieve a high degree of understanding of the project scope, technicalities, financing, and administrative matters among the stakeholders in the community.

It necessitated the community’s initiation into basic project management principles through training, which was delivered as part of the project’s capacity management exercise.

The project team comprised of the Operations and Maintenance Team (OMT) that was in charge of project implementation, provide support to the stakeholders, monitor progress, and measure impact. Besides the project manager, the OMT had specialists in the environment, ground water, community development, health and sanitation, procurement etc.

The Project followed all the five process groups of initiation, planning, execution, monitoring and controlling, and closing as laid out in PMI’s the Project Management Body of Knowledge® (PMBOK® Guide). It also followed eight of the knowledge areas defined in the PMBOK® Guide – scope management, time management, human resource management, quality management, communication management, risk management, procurement management, and stakeholder management.

Learning Objectives:
• Application of project management framework in social sector with focus on stake holder management for aiding project success.

• Project Innovation and implementation framework for social sector

• Project monitoring and control in socially relevant projects.

• Project replication models for capacity building

• Project success factor definitions in community focused social benefit projects,

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Teaching Notes